Refund Policy

To ensure a smooth and fair refund process, please note the following terms:

• Unboxing Video is Mandatory
  A clear unboxing video must be recorded from the moment the sealed package is opened. This helps us verify any damage during shipping.

• Product Received Damaged
  If the product is visibly damaged in the unboxing video, you will be eligible for a full refund.

• No Refund for Damage After Unboxing
  If the damage occurs after unboxing or no video is provided, the refund request will not be accepted.

Refund Process

• If approved, your refund will be processed within 5–7 working days and returned to your original payment method.

• For Cash on Delivery (COD) orders, a member of the Daunchie team will contact you to collect your bank account or UPI details to process the refund securely.

Additional Notes

• Ensure the product is returned unused and in its original condition, if applicable.

• Daunchie reserves the right to reject refund claims that do not meet the above conditions.

For any assistance or queries, please contact us at
contact@daunchie.com